Patients

How to Access Care

New patients welcome — we accept Medi-Cal, Medicare, Healthy San Francisco, and most commercial insurance, and our team can help you enroll or stay enrolled. Sliding-scale fees regardless of ability to pay. The fastest way to start is by phone — Mon–Fri 8am–5pm.

No one is turned away for inability to pay.

As a Federally Qualified Health Center, MNHC offers sliding-scale fees for every patient — insured or not, documented or not. Eligibility is based only on household size and income. See the Sliding Fee Discount Program →

Four steps to become a patient

Call the main line
Call (415) 552-3870 Monday through Friday, 8am to 5pm. Bilingual English/Spanish staff are available. If your primary language is neither, tell us what you speak — we provide free interpreters in 15+ languages.
Share the basics
Intake staff will ask for your name, date of birth, address or neighborhood, and a contact phone number. If you have insurance, have the card handy. If you don't, no worries — we'll help you get enrolled.
Schedule your first visit
We'll match you with a provider and find a time that works. New-patient appointments for pediatrics, adult medicine, women's health, and teen services typically schedule within 1–2 weeks depending on demand.
Come in for your visit
Arrive 15 minutes early to finish enrollment paperwork and the sliding-fee application if you need one. Bring whatever you can from the list below — but if you have none of these documents, we can still see you.

What to bring

These speed up enrollment. If you're missing any, come in anyway — we'll help you complete what's needed on site.

Photo ID
Driver's license, passport, consular ID, or SF Municipal ID — any works.
Proof of income (past 30 days)
Pay stubs, Social Security/unemployment letter, self-employment ledger, or a signed self-attestation form.
Proof of household size
Tax return or a signed declaration listing dependents.
Insurance card (if you have one)
We accept Medi-Cal, Medicare, Healthy SF, and most commercial insurance.

Insurance enrollment help

If you don't have insurance, MNHC can help you enroll in Medi-Cal (opens in a new tab), Healthy San Francisco (opens in a new tab), or Covered California (opens in a new tab). Enrollment counselors are available at every site in English and Spanish.

The fastest way to start

Call our main line — intake staff will start your enrollment over the phone and schedule a welcome visit with a provider.

(415) 552-3870

Mon–Fri 8am–5pm

Bilingual English/Spanish staff. Free interpreters available in 15+ languages.

See all five locations

Your information is protected

We follow HIPAA privacy rules — your medical record is confidential.
Immigration status is never reported to immigration authorities.
Minors aged 12+ can enroll confidentially for services covered by California law.

Notice of Privacy Practices (HIPAA) →

Get Started Today

Ready to make an appointment?

New patients welcome · We accept Medi-Cal & most insurance · We help you enroll · Sliding-scale fees

(415) 552-3870 How appointments work

Four steps to become a patient

Call the main line

Call (415) 552-3870 Monday through Friday, 8am to 5pm. Bilingual English/Spanish staff are available. If your primary language is neither, tell us what you speak — we provide free interpreters in 15+ languages.

Share the basics

Intake staff will ask for your name, date of birth, address or neighborhood, and a contact phone number. If you have insurance, have the card handy. If you don't, no worries — we'll help you get enrolled.

Schedule your first visit

We'll match you with a provider and find a time that works. New-patient appointments for pediatrics, adult medicine, women's health, and teen services typically schedule within 1–2 weeks depending on demand.

Come in for your visit

Arrive 15 minutes early to finish enrollment paperwork and the sliding-fee application if you need one. Bring whatever you can from the list below — but if you have none of these documents, we can still see you.

What to bring

These speed up enrollment. If you're missing any, come in anyway — we'll help you complete what's needed on site.

Photo ID

Driver's license, passport, consular ID, or SF Municipal ID — any works.

Proof of income (past 30 days)

Pay stubs, Social Security/unemployment letter, self-employment ledger, or a signed self-attestation form.

Proof of household size

Tax return or a signed declaration listing dependents.

Insurance card (if you have one)

We accept Medi-Cal, Medicare, Healthy SF, and most commercial insurance.